Fixed Income Trading & Client Support Specialist

Morgan Stanley; New York (NY); On-site; USD 47,000 - 76,000; Full time

Job summary

Morgan Stanley is seeking a Fixed Income Service Specialist to support E*TRADE self-directed clients and service fixed income activities globally. You will assist with order management and execution, collaborate with the Trading Desk, and help ensure service metrics are met.

The role requires prior fixed income experience, proficiency with Tradeweb/Bloomberg/Salesforce, and strong MS Excel skills. Excellent communication and adaptability are essential for success in a fast-paced environment.

Qualifications

• Previous experience in fixed income markets.
• Knowledge of Tradeweb, Bloomberg and Salesforce desirable.
• Proficient in MS Office suite, with strong Excel skills.
• Ability to multitask workflows, processes, and schedules to accomplish goals.
• Candidate must possess excellent written and oral communication skills.
• Ability to present with credibility and authority.
• Flexible in terms of scheduling and workload.
• A fast-paced and intense environment requires an aptitude for analyzing and interpreting often complex information in a timely manner.

Responsibilities

• Assist clients with order management and execution.
• Work closely with the Trading Desk on trade support.
• Ensure key service metrics and other goals are met.
• Assist other internal groups with trade related inquiries as needed.
• Provide input on website functionality and client feedback to internal partners.
• Answer any fixed income customer service inquiries

Skills

Fixed income markets

Tradeweb

Bloomberg

Salesforce

MS Office / Excel

multitasking

communication

presentation

flexibility

fast-paced analysis

Tools

Tradeweb

Bloomberg

Salesforce

Job description

Morgan Stanley is seeking a Fixed Income Service Specialist to support E*TRADE self-directed clients and service fixed income activities globally. You will assist with order management and execution, collaborate with the Trading Desk, and help ensure service metrics are met.

The role requires prior fixed income experience, proficiency with Tradeweb/Bloomberg/Salesforce, and strong MS Excel skills. Excellent communication and adaptability are essential for success in a fast-paced environment.