FIX Onboarding and Production Support Specialist

WSN; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a FIX Onboarding and Production Support Specialist to enhance their Equity product offerings. This role involves providing critical support for FIX gateways and onboarding processes, requiring a blend of technical and business communication skills. The ideal candidate will leverage their extensive experience with FIX protocols to ensure seamless integration and support for clients and internal teams. If you thrive in a collaborative environment and are passionate about driving improvements in trading technology, this opportunity is perfect for you.

Qualifications

• 5+ years of experience with FIX protocols and understanding of FIX messages.
• Ability to read and understand scripting/programming languages.

Responsibilities

• Provide technical support for FIX onboarding and production issues.
• Collaborate with clients and trading desks to configure FIX settings.

Skills

Bash

Python

Java

Analytical Thinking

Problem-Solving

Linux Administration

Configuration Management

Time Management

Team Collaboration

FIX Protocols

Education

Bachelor's Degree in Computer Science

10+ years of experience

Job description

FIX Onboarding and Production Support Specialist

Onsite for the first 6 months then hybrid

WSN is seeking a hands-on FIX Onboarding and/or Production Support candidate who will support Equity products including high touch and low touch workflows. Our team supports the front office, middle office, and back office processes but our primary focus is supporting the FIX gateway and FIX client onboarding. Familiarity with pre and post-trade matching solutions is a plus.

The ideal candidate will bring their experiences, best practices, and a collaborative attitude to help drive initiatives. To be successful, one must be able to effectively communicate on a business (traders) and technical level (OMS trade support and middle office).

Trade Support Duties:

• Provide technical and development support to internal and external clients and software vendors utilizing FIX (4.2/4.4) for e-trading, prices, and STP in various financial products.
• Work with clients as well as the Trading Desk to understand their FIX onboarding requirements and configure FIX settings to meet their needs.
• Build solutions to existing platforms based on client and business feedback.
• Work with external software vendors that have integrated with our systems, or vice versa, to ensure FIX onboarding, testing, and production support are in line with business objectives.
• Coordinate the release of new applications and FIX configurations and enhancements with external clients.
• Identify and manage any integration issues & provide 3rd level of support to production issues relating to FIX and Application Support, documenting procedures and training internal support teams.
• Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing them through from conception to delivery.
• Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring.
• Continuously evaluate existing systems against industry standards and make recommendations for improvement.
• Sustain and improve the process of knowledge sharing throughout the OMS trade support team.

Skills:

• Ability to read and understand scripting/programming languages such as Bash, Python, and Java.
• Excellent judgment, analytical thinking, and problem-solving skills.
• Understanding of system administration in Linux environments.
• Strong knowledge of configuration management tools, communication, and documentation skills.
• Self-motivated individual that possesses excellent time management and organizational skills.
• Strong problem-solving and troubleshooting skills, with attention to detail and the ability to maintain accurate records.
• Ability to work independently and as part of a team.
• Minimum 5+ years' experience working with FIX protocols with a deep understanding of FIX messages and order routing.
• Bachelor's Degree in Computer Science or related field (or 10+ years of experience).

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology