Five-Star Spa Guest Services Associate

Salamander Collection; Middleburg (VA); On-site; USD 22,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off and Paid Holidays

Complimentary employee meals

Uniforms provided

Resort discounts on spa, dining, and酒店

Paid Parental Leave

Training in Forbes Five-Star service

Career growth opportunities within Sal

Job summary

Salamander Middleburg, a Forbes Five-Star luxury resort, seeks a dependable Spa Facilitator to support daily spa operations and uphold exceptional guest service. You will welcome guests, orient them to facilities, assign lockers, and help maintain locker rooms, lounges, and relaxation areas while promoting spa services and retail offerings.

The role requires a detail‑oriented, reliable professional able to work weekends and holidays; compensation includes base pay with tips and opportunities to

Qualifications

• Customer service experience in hospitality or facilities is preferred.
• Strong attention to cleanliness and detail is essential.
• Professional demeanor and reliability are required.
• Strong communication skills are important.
• Ability to work weekends and holidays as needed.

Responsibilities

• Welcome guests and provide spa facility orientation.
• Escort guests and assign lockers.
• Maintain cleanliness of locker rooms, lounges, and relaxation areas.
• Stock towels, robes, beverages, and spa amenities.
• Monitor spa areas to ensure safety and presentation standards.
• Support guest flow and daily spa operations.
• Assist with opening and closing responsibilities.
• Promote spa services and retail offerings.
• Maintain Forbes Five-Star service standards.
• Respond professionally to guest requests.
• Support spa leadership with operational tasks.

Skills

Customer service

Hospitality experience

Reliability

Attention to detail

Weekend/Holidays

Job description

Salamander Middleburg, a Forbes Five-Star luxury resort, seeks a dependable Spa Facilitator to support daily spa operations and uphold exceptional guest service. You will welcome guests, orient them to facilities, assign lockers, and help maintain locker rooms, lounges, and relaxation areas while promoting spa services and retail offerings.

The role requires a detail‑oriented, reliable professional able to work weekends and holidays; compensation includes base pay with tips and opportunities to