Five-Star Housekeeping Supervisor

The Ranch at Rock Creek; Philipsburg (MT); On-site; USD 42,000 - 62,000; Part time

Job summary

The Ranch at Rock Creek seeks a Housekeeping Supervisor to oversee daily housekeeping operations, inspect guest rooms, and uphold Forbes Five-Star standards. You will lead the housekeeping team, coordinate schedules, and ensure spotless spaces for an exceptional guest experience.

Based in Philipsburg, MT, you will collaborate with departments across the resort, enforce safety and cleanliness, and contribute to a high-performance team dedicated to service excellence.

Qualifications

• Minimum of two years in housekeeping with at least one year in a supervisory role.
• Ability to lift up to 50 lbs and stand for long periods.
• Strong written and verbal communication with guests and staff.
• Familiar with radios, computers, and basic office apps (Word/Excel).
• Commitment to confidentiality and teamwork in a luxury resort setting.

Responsibilities

• Oversee housekeeping staff and daily operations to ensure guest rooms are ready.
• Address guest concerns and coordinate with other departments as needed.
• Assist in scheduling and coverage to ensure full staffing at all times.
• Prioritize room cleaning by vacancies and monitor progress.
• Maintain room and public area cleanliness and safety standards.
• Participate in staff meetings and contribute to process improvements.
• Ensure security and confidentiality of guest and company information.
• Support Director and Manager in maximizing property operations and profitability.

Skills

Supervisory experience

Leadership

Clear communication

Guest-service orientation

Team collaboration

Education

High school diploma or equivalent

Tools

Word

Excel

Radio communication

Company apps

Job description

The Ranch at Rock Creek seeks a Housekeeping Supervisor to oversee daily housekeeping operations, inspect guest rooms, and uphold Forbes Five-Star standards. You will lead the housekeeping team, coordinate schedules, and ensure spotless spaces for an exceptional guest experience.

Based in Philipsburg, MT, you will collaborate with departments across the resort, enforce safety and cleanliness, and contribute to a high-performance team dedicated to service excellence.