Luxury Public Areas Attendant

The Ranch at Rock Creek; Philipsburg (MT); On-site; USD 17,000 - 25,000; Full time

Job summary

The Ranch at Rock Creek is seeking a Public Areas Attendant to keep all interior and exterior common spaces clean, safe, and guest-ready. You will help create a welcoming environment that reflects Forbes Five-Star standards and Relais & Chateaux expectations.

As a non-exempt hourly position, you will support housekeeping operations, respond to guest needs, and collaborate with team members to maintain immaculate public areas across lobbies, restrooms, offices, and outdoor spaces.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and ability to work with minimal supervision.
• Comfortable using radios, email, or communication devices and responding promptly.

Responsibilities

• Cleans and maintains all public spaces according to SOPs and supervisor instructions.
• Anticipates daily needs by planning around activities and events.
• Stocks linens, supplies, and amenities; assists with guest deliveries as needed.
• Monitors condition of appliances, furniture, and fixtures; reports repairs promptly.
• Supports laundry operations and housekeeping during high-demand periods.
• Maintains safe, secure, and healthy environments by following safety standards and regulations.
• Keeps storage and supply areas tidy and properly stocked.
• Ensures equipment is properly maintained by following operating instructions.
• Promotes teamwork and service excellence through communication with team members.
• Responds to guest requests and concerns promptly and with discretion.
• Performs additional duties as assigned by supervisor or manager.

Skills

Attention to detail

Hospitality experience

Customer service

Education

High school diploma or equivalent

Tools

Radios/communication devices

Job description

The Ranch at Rock Creek is seeking a Public Areas Attendant to keep all interior and exterior common spaces clean, safe, and guest-ready. You will help create a welcoming environment that reflects Forbes Five-Star standards and Relais & Chateaux expectations.

As a non-exempt hourly position, you will support housekeeping operations, respond to guest needs, and collaborate with team members to maintain immaculate public areas across lobbies, restrooms, offices, and outdoor spaces.