Fitter & Tailor — Expert Alterations & Elite Service

JCPenney; Hackensack (NJ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Associate discount

Competitive benefits

Job summary

Brooks Brothers in Hackensack, NJ seeks an experienced Fitter/Tailor to deliver expert alterations with fabric knowledge and outstanding service. You will sew, measure, hem, and fit garments in a timely manner, meeting customer needs using approved methods.

The role involves maintaining productivity, using Brooks Brothers systems, and upholding brand values while supporting a clean, efficient store and seamless team workflow.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Retail or custom clothing sales experience.
• Scheduling flexibility to include days, nights, weekends and holidays.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Attention to detail

Team player

Customer service

Adaptability

Job description

Brooks Brothers in Hackensack, NJ seeks an experienced Fitter/Tailor to deliver expert alterations with fabric knowledge and outstanding service. You will sew, measure, hem, and fit garments in a timely manner, meeting customer needs using approved methods.

The role involves maintaining productivity, using Brooks Brothers systems, and upholding brand values while supporting a clean, efficient store and seamless team workflow.