PT Fit Tailor - Brooks Brothers #3827 Mall at Short Hills

Aeropostale; Short Hills (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

Brooks Brothers in Short Hills, NJ is seeking an experienced Fitter/Tailor to deliver expert alterations and fabric knowledge to our customers in a timely, friendly manner. As part of the Alterations department, you will sew, fit, hem garments, repair parts, and uphold our legendary service standards while maintaining store organization and working closely with the store team.

The ideal candidate has at least five years tailoring experience, strong knowledge of fabrics, and proven retail or

Qualifications

• Minimum 5 years of tailoring experience.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in retail environment or custom clothing sales.
• Scheduling flexibility to include days, nights, weekends and holidays as required to meet the business needs.
• Ability to communicate with customers on the sales floor.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring

Clothing construction knowledge

Customer service

Communication with customers

Job description

Overview

The Fitter/Tailor contributes to the Brooks Brothers customer relationships by delivering quality garments to our customers. As a member of our Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise to our customers in a timely manner while providing outstanding service to our clients.

The Fitter/Tailor reports to the Store Manager.

Who You Are:

• Demonstrates an attention to detail and quality of work.
• Team player with a desire to provide exceptional service.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

As the Fitter/Tailor you will:

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

You will also have:

• Minimum 5 years’ experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.