Fitness Studio Membership & Front Desk Ambassador

Orange Theory Fitness; Plano, Frisco (TX, TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Orange Theory Fitness in West Plano, TX is seeking a Member Ambassador to support front-of-house operations and deliver outstanding customer service. The role focuses on driving memberships and package sales, managing the lobby, and welcoming guests with energy and enthusiasm.

Responsibilities include handling checkouts, onboarding clients, and following up with prospects while collaborating with the Fitness Team to ensure smooth processes.

Formación

• High School Diploma required.
• Experience in sales, with quota bearing structure preferred.
• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to learn and grow in a fitness-focused role.

Responsabilidades

• Achieve daily, weekly and monthly sales and membership goals.
• Establish and maintain an effective referral program.
• Maintain accurate records using established sales systems.
• Conduct telephone inquiries and follow-up calls with customers.
• Lead studio previews with prospects and/or program holders.
• Greet members and guests warmly to create a positive entrance into the studio.
• Keep lobby/front desk organized and clean.
• Process cash and credit card transactions accurately.
• Provide timely follow-up with prospective clients.
• Respond to member inquiries with urgency.
• Troubleshoot basic technical issues.
• Onboard new clients using intake forms and agreements.
• Collaborate with Fitness Team to ensure proper processes.

Conocimientos

Interpersonal skills

Customer service

Verbal and written communication

Organization/detail-oriented

Problem solving

MS Office basics

Team environment

Flexible schedule

Health and fitness passion

Career growth mindset

Educación

High School Diploma

Herramientas

MS Office

Descripción del empleo

Orange Theory Fitness in West Plano, TX is seeking a Member Ambassador to support front-of-house operations and deliver outstanding customer service. The role focuses on driving memberships and package sales, managing the lobby, and welcoming guests with energy and enthusiasm.

Responsibilities include handling checkouts, onboarding clients, and following up with prospects while collaborating with the Fitness Team to ensure smooth processes.