Fitness Studio Member Concierge & Membership Sales

Orange Theory Fitness; Plano, Frisco (TX, TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Orange Theory Fitness in West Plano, TX is seeking a Member Ambassador to support front-of-house operations, greet members, handle inquiries, and drive sales of memberships, packages and retail. The role requires excellent customer service, strong communication skills, and a passion for fitness.

You will work toward daily and monthly sales goals, manage referrals, process cash/credit transactions, and onboard clients using intake forms and FP agreements.

Qualifications

• High School Diploma required.
• Previous sales experience preferred in quota-driven environments.
• Excellent interpersonal and customer service skills.
• Detail-oriented and highly organized with multitasking ability.
• Passion for health and fitness and helping others succeed.

Responsibilities

• Achieve daily, weekly, and monthly sales goals.
• Maintain an effective referral program.
• Handle cash and credit card transactions accurately.
• Lead studio previews with prospects and members.
• Greet members and guests at the front desk with enthusiasm.
• Onboard clients using intake forms and FP agreements.

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Detail oriented

Multi-tasking

Problem solving

MS Office

Internet

Team player

Flexible schedule

Fitness passion

Education

High School Diploma

Tools

MS Office

Internet

Basic computer software

Job description

Orange Theory Fitness in West Plano, TX is seeking a Member Ambassador to support front-of-house operations, greet members, handle inquiries, and drive sales of memberships, packages and retail. The role requires excellent customer service, strong communication skills, and a passion for fitness.

You will work toward daily and monthly sales goals, manage referrals, process cash/credit transactions, and onboard clients using intake forms and FP agreements.