Fitness Studio Member Concierge & Sales Pro

Orange Theory Fitness; Lakewood, Dallas (TX, TX); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Orange Theory Fitness in Lakewood, TX is seeking a part-time Member Ambassador to support front-of-house operations and drive membership sales. You will engage with members and prospects, handle inquiries, process transactions, and help create a welcoming studio environment.

Ideal candidates are passionate about fitness, possess strong communication skills, and can work evenings/weekends. This role emphasizes customer service, sales targets, and a positive studio culture.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication.
• Detail-oriented and highly organized; can multitask in a fast-paced environment.
• Ability to identify problems and develop solutions.
• Proficient with MS Office (Word, Excel) and internet.
• Ability to work evenings and weekends; flexible schedule.
• Passion for health and fitness and helping others succeed.
• Desire for ongoing learning and career growth.

Responsabilités

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Leads OTF studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly entrance into the OTF studio.
• Maintains an organized and clean lobby/front desk area.
• Processes accurate cash and credit card transactions.
• Delivers timely follow up and follow through activities with all prospective clients.
• Responds to member requests, inquiries and concerns with a sense of urgency.
• Troubleshoots and solves technical issues successfully.
• Conducts proper on-boarding of all OTF clients through Client Intake Forms and FP Agreements.
• Works closely with Fitness Team to ensure processes are fulfilled.
• Demonstrates a friendly, positive attitude and passion for OTF as a business.
• Models and supports OTFs values and culture.

Connaissances

Interpersonal skills

Customer service

Verbal communication

Written communication

Detail oriented

Multitasking

Problem solving

Formation

High School Diploma

Outils

MS Word

MS Excel

Internet

Description du poste

Orange Theory Fitness in Lakewood, TX is seeking a part-time Member Ambassador to support front-of-house operations and drive membership sales. You will engage with members and prospects, handle inquiries, process transactions, and help create a welcoming studio environment.

Ideal candidates are passionate about fitness, possess strong communication skills, and can work evenings/weekends. This role emphasizes customer service, sales targets, and a positive studio culture.