Fitness Studio Growth & Member Experience Lead

Renew Fitness; New York (NY); Sur place; USD 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

Hourly pay based on experience

Sales commission

Monthly bonuses

Free Pilates classes

Growth opportunities

Résumé du poste

Renew Fitness / Club Pilates in New York seeks a Studio Manager to lead all studio operations, drive membership growth, and ensure exceptional member experiences. You will oversee staffing, marketing collaboration, and financial performance while upholding brand standards.

The role requires a results-driven leader with sales acumen, strong coaching skills, and the ability to manage schedules, inventory, and vendor relationships.

Qualifications

• 2+ years of management, sales, or related leadership experience.
• Flexible schedule including nights, weekends, and holidays.

Responsabilités

• Drive membership growth through lead generation and sales.
• Achieve studio revenue goals across memberships, retail, private training, and teacher training.
• Recruit, train, coach, and manage Sales Representatives and Pilates Instructors.
• Oversee daily studio operations, staffing, scheduling, inventory, and facility standards.
• Monitor sales performance, KPIs, retention metrics, and financial results to drive business growth.
• Utilize ClubReady software to manage reporting, member data, and operational performance.
• Deliver exceptional member experiences by resolving escalated concerns and maintaining high customer service standards.
• Manage vendor relationships, inventory levels, and studio administrative needs.
• Coordinate local marketing campaigns, community events, and partnerships to increase brand awareness and lead generation.
• Ensure compliance with company policies, procedures, and brand standards while fostering a positive, results-driven culture.

Connaissances

Sales leadership

Staff development

Customer service

Operations management

Team leadership

Outils

ClubReady

Microsoft Office

Description du poste

Renew Fitness / Club Pilates in New York seeks a Studio Manager to lead all studio operations, drive membership growth, and ensure exceptional member experiences. You will oversee staffing, marketing collaboration, and financial performance while upholding brand standards.

The role requires a results-driven leader with sales acumen, strong coaching skills, and the ability to manage schedules, inventory, and vendor relationships.