Fitness Programs Director

YouFit; Miami (FL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

YouFit in Miami, FL is seeking a Fitness Manager to lead the personal training program, drive revenue, and ensure outstanding member service. You will oversee training schedules, client assessments, and staff development to create a positive gym atmosphere.

The role requires a current NCCA PT certification or related degree, CPR/AED, and proven sales experience. Fluency in English is essential, with multilingual abilities considered a plus for member engagement.

Qualifikationen

• Must be at least 18 years of age.
• NCCA Personal Trainer Certification or Exercise-Science related degree.
• Maintain a CPR / AED certification.
• Personal training and personal training sales experience.
• Effective English communication skills. Fluency in multiple languages is favored.
• Passionate about fitness and dedicated to providing exceptional customer service.
• Proficient in multitasking, driven by self-motivation and a strong work ethic.
• Committed to continuous personal development.

Aufgaben

• Positive Environment: Create and maintain an enjoyable environment for all employees, members, and guests.
• New Member Contact: Welcome new members and ensure they schedule/attend their fitness assessment.
• Customer Service: Maintain excellent customer service to keep members engaged with their fitness program.
• Revenue Targets: Ensure monthly personal training revenue targets are met.
• Fitness Assessments: Conduct three fitness assessments per day with prospective clients.
• Sales & KPI Expectations: Maintain all sales and KPI expectations.
• Sales Achievement: Consistently achieve sales and revenue targets.
• Training Evaluations: Evaluate Session and Small Group Training sessions.
• Action Plans: Create and manage action plans to achieve overall goals.
• Member Relationships: Work closely with the General Manager to maintain member relationships and cultivate referrals.
• Sales Generation: Create additional traffic and generate sales.
• Decision Making: Provide effective decision-making for customer service issues to ensure a positive member experience.
• Exit Interviews: Conduct exit interviews/meetings with canceling clients.
• Fitness Programs: Prepare and deliver comprehensive fitness programs based on clients’ goals.
• Client Motivation: Motivate and inspire clients to achieve results through goal setting, frequent follow-up, and reassessments.
• Scheduling: Maintain the personal trainer staff schedule and SGT schedule according to YouFit standards and gym needs.
• Client Training: Train clients up to 10 hours per week.
• Meetings: Conduct and participate in management meetings.
• Recruitment: Recruit personal trainers to ensure optimal staffing levels.
• Staff Development: Supervise, guide, and develop the personal training staff.
• Computer Literacy: Demonstrate Intermediate computer literacy skills for use of job-related software and technology
• Additional Duties: Perform other job-related duties as assigned by your supervisor.

Kenntnisse

Leadership

Communication

Multi-tasking

Sales experience

Customer service

Ausbildung

NCCA Personal Trainer Certification or related degree

CPR/AED certification

Tools

CRM software

Gym management software

Jobbeschreibung

YouFit in Miami, FL is seeking a Fitness Manager to lead the personal training program, drive revenue, and ensure outstanding member service. You will oversee training schedules, client assessments, and staff development to create a positive gym atmosphere.

The role requires a current NCCA PT certification or related degree, CPR/AED, and proven sales experience. Fluency in English is essential, with multilingual abilities considered a plus for member engagement.