Turn this role into an interview — a resume and cover letter built around what this employer wants.
Get past ATS filters
Benefits offered by this job
Employee discounts
Flexible schedule
Opportunity for advancement
Job summary
A fitness center in Mount Prospect is seeking a Member Service Representative to enhance member engagement and provide exceptional customer service. Responsibilities include greeting guests, assisting with sales, and ensuring a clean front desk area. Candidates should have a strong service orientation and effective communication skills, along with at least 1 year of relevant experience. CPR/AED certification is required or can be obtained post-hire. Join our fun and dynamic team!
Qualifications
Minimum 1 year of experience in a service-oriented position preferred.
CPR/AED certification required (can be obtained within 30 days of hire).
Responsibilities
Greets all members & guests with a focus on member engagement and retention.
Assists with membership, retail and tanning product sales.
Promotes membership privileges including tanning and group fitness.
Checks in all members and guests in accordance with company procedures.
Answers phones courteously and professionally.
Skills
Customer service orientation
Effective communication
Proficiency in reading and writing
Job description
A fitness center in Mount Prospect is seeking a Member Service Representative to enhance member engagement and provide exceptional customer service. Responsibilities include greeting guests, assisting with sales, and ensuring a clean front desk area. Candidates should have a strong service orientation and effective communication skills, along with at least 1 year of relevant experience. CPR/AED certification is required or can be obtained post-hire. Join our fun and dynamic team!