Fitness Front Desk Associate Part Time Flexible Schedule

Planet Fitness; Norwalk (CT); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401K

Health benefits

Paid time off

Free Black Card membership

Job summary

Planet Fitness, backed by Ignite Fitness Holdings, is seeking a Front Desk Associate for Norwalk, CT. The role emphasizes friendly, professional member interactions, efficient service, and accurate handling of inquiries and transactions.

You will balance multiple tasks in a rotating schedule, promote gym promotions, and help maintain a clean, welcoming environment while supporting the Planet Fitness mission.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent required.
• Six months face-to-face customer service experience in a retail environment or 1 year fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner.
• Anticipate members' needs and respond promptly to inquiries.
• Provide telephone service and ensure accurate information.
• Resolve customer concerns with clear, courteous communication.
• Maintain club cleanliness for up to 50% of the shift.
• Deliver prompt customer service in a fast-paced retail environment.
• Accept payments from customers and give change/receipts.
• Promote products and promotions to drive revenue.
• Answer questions and explain business procedures and policies clearly.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Cash handling

Education

High School diploma or equivalent

Job description

Planet Fitness, backed by Ignite Fitness Holdings, is seeking a Front Desk Associate for Norwalk, CT. The role emphasizes friendly, professional member interactions, efficient service, and accurate handling of inquiries and transactions.

You will balance multiple tasks in a rotating schedule, promote gym promotions, and help maintain a clean, welcoming environment while supporting the Planet Fitness mission.