Fitness Front Desk Associate - Free Black Card Perks

Planet Fitness; Chattanooga (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Black Card membership

Fun exercise incentives

Competitive salary

Job summary

Planet Fitness in Hixson, TN is seeking a friendly Front Desk Associate to welcome members, answer questions, and deliver exceptional service in a busy club environment.

This part-time role requires a High School diploma or equivalent, strong communication and problem-solving skills, the ability to handle payments with accuracy, promote memberships and promotions, and maintain club cleanliness while onsite.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent required.
• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Responsibilities

• Greet and exit members in a confident, professional, and friendly manner.
• Anticipate member's needs, respond promptly and acknowledge all members
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
• Ability to maintain the cleanliness of the club for up to 50% of the shift.
• Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
• Hands-on experience in accepting payments from customers and give change and receipts.
• Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
• Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Skills

Multitasking

Decision making

Initiative

Flexible schedule

Customer service

Energetic

Education

High School Diploma

Job description

Planet Fitness in Hixson, TN is seeking a friendly Front Desk Associate to welcome members, answer questions, and deliver exceptional service in a busy club environment.

This part-time role requires a High School diploma or equivalent, strong communication and problem-solving skills, the ability to handle payments with accuracy, promote memberships and promotions, and maintain club cleanliness while onsite.