Part-Time Front Desk & Member Concierge — Gym Perks

IFH CT OPERATIONS, INC

Greeneville (TN)

On-site

USD 17,000 - 22,000

Part time

8 days ago

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Benefits offered by this job

401K plan

Health benefits

Paid Time Off

Free Black Card

Job summary

Planet Fitness in Greeneville, TN is seeking a Part Time Front Desk Associate to greet members, handle inquiries, process payments, and promote club offerings. The role emphasizes friendly service, accurate information, and strong communication in a fast-paced retail environment.

The ideal candidate is at least 18, with a high school diploma or equivalent, and experience in customer service or fitness settings.

Qualifications

18 years old or older
High School Diploma or Equivalent required
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred

Responsibilities

Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
Anticipate member's needs, respond promptly and acknowledge all members
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
Ability to maintain the cleanliness of the club for up to 50% of the shift.
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
Hands-on experience in accepting payments from customers and give change and receipts.
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way