Fitness Front Desk Associate — Evenings/Weekends

Planet Fitness; Powell (WY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

401K

Health benefits

Paid time off

Free Black Card

Job summary

Planet Fitness in Powell, TN is seeking Part Time Front Desk Associates who greet members with a friendly, professional demeanor, answer questions, process payments, and promote facility benefits during evenings and weekends to drive member satisfaction.

This role requires strong communication and problem-solving skills, the ability to manage multiple tasks in a fast-paced environment, maintain club cleanliness, and deliver accurate information about policies and promotions.

Qualifications

• 18 years old or older
• High School Diploma or Equivalent
• Six months face-to-face customer service experience in a retail environment required or 1-year Fitness experience preferred

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner.
• Anticipate member's needs, respond promptly and acknowledge all members.
• Provide gracious and efficient telephone service and answer calls knowledgeably.
• Resolve customer concerns with strong communication and problem-solving skills.
• Maintain club cleanliness for up to 50% of the shift.
• Deliver prompt, efficient customer service in a fast-paced retail environment.
• Handle payments from customers and provide change and receipts.
• Promote products and promotions to drive revenue.
• Answer questions and provide information on business procedures and policies clearly.

Skills

Greeting members

Payment handling

Customer service

Communication

Multi-tasking

Flexible schedule

Problem solving

Education

High School Diploma or Equivalent

Job description

Planet Fitness in Powell, TN is seeking Part Time Front Desk Associates who greet members with a friendly, professional demeanor, answer questions, process payments, and promote facility benefits during evenings and weekends to drive member satisfaction.

This role requires strong communication and problem-solving skills, the ability to manage multiple tasks in a fast-paced environment, maintain club cleanliness, and deliver accurate information about policies and promotions.