Fitness Director

Syufy Group; Redwood City (CA); On-site; USD 84,000 - 88,000; Full time

Job summary

Villa Sport in Redwood City, CA is seeking a Fitness Director to lead a team of fitness professionals, deliver high-quality training, and promote 5-star service to members.

You will ensure member safety and confidence, manage programs and seminars, and strive to meet budget goals while maintaining equipment. Candidates should have club/hospitality experience, training and budget skills, and strong communication.

Qualifications

• Club and hospitality experience at high-end facilities preferred.
• Relationship-based selling and training/presentation skills.
• Basic proficiency in Word, Excel and PowerPoint.
• Budgeting and analysis skills.
• Knowledge of individual and group training protocols and trends.
• In customer engagement and retention.
• In directing a revenue-generating department or business.
• In managing and achieving a budget.
• In leading a team of 25+ people.
• In developing and delivering educational workshops and seminars.
• Excellent written and verbal communication and listening skills.
• Comfortable engaging members and resolving complaints.
• Excellent customer service and people skills.
• Rapport and relationship-building proficiency.
• Calm under fire and composure.
• Healthy lifestyle habits.
• First Aid/CPR certification required prior to hire date.
• College Degree preferred.
• Occasional bending, kneeling and lifting up to 50 lbs.
• Frequent standing, walking, reaching.
• Noise level: moderate to high.

Responsibilities

• Lead a team of fitness professionals delivering 5-star service and high-quality fitness training and seminars.
• Ensure members are informed about programs, feel comfortable, and exercise safely.
• Achieve or exceed departmental budgets while maintaining equipment and facilities.

Skills

Relationship selling

Training & presentation

Budgeting & analysis

Customer service

Staff management

Communication

First Aid/CPR

Education

College Degree

Tools

Word

Excel

PowerPoint

Job description

Job Details

Job Location: Redwood City, CA 94063, Position Type: Full Time, Salary Range: $83,600.00 - $88,000.00 Salary, Travel Percentage: None, Job Category: Fitness/Athletics, Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment.

Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.

POSITION SUMMARY

The Fitness Director leads a team of fitness professionals in providing 5-star service to all Villa Sport members in the fitness center and in delivering high quality fitness training services, small group training programs, and educational seminars that help members achieve their health and personal goals.

The Fitness Director ensures that all members feel knowledgeable and comfortable in the fitness center and that all Fitness Staff are genuinely friendly, outgoing, approachable, helpful and credible. The Fitness Director ensures that new members are properly integrated so they can exercise effectively and safely, are informed about all the program offerings and complimentary services available and are advised as to the fitness programs and services that would best meet their needs and goals. The Fitness Director is responsible for achieving or exceeding departmental budget expectations and for ensuring that all fitness equipment is properly maintained, operational and safe.

COMPENSATION AND BENEFITS INCLUDE

• $83,600-$88,000 annual base salary based on experience.


• Monthly bonus and commission opportunities.


• PTO.


• Benefits package.


• 401K with dollar for dollar match up to 4%.


• Complimentary club membership.


• Discounts on club products and services.

QUALIFICATIONS

• Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities) preferred


• Relationship-based selling/servicing skills and training/presentation skills


• Word, Excel and PowerPoint basic proficiency


• Budgeting and analysis skills


• Knowledge and expertise in individual and group training protocols and standards; current fitness trends; and anatomy/physiology (a plus but not required)


• In customer engagement and retention


• In directing a revenue-generating department or business


• In managing and achieving a budget


• In leading a team of 25+ people (2 years minimum preferred)


• In developing and delivering educational workshops and seminars


• Excellent written and verbal communication skills; great listening skills


• Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints


• Excellent customer service and people skills


• Skilled at rapport and relationship-building


• Calm under fire; maintains composure


• Healthy lifestyle habits


• First Aid/CPR certification required prior to hire date


• College Degree preferred


• Occasional bending and kneeling, and infrequent lifting of weights up to 50 lbs.


• Frequent standing, walking, reaching.


• The noise level is usually moderate to high

EQUAL EMPLOYMENT OPPORTUNITY

It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.