Personal Trainer

VillaSport Athletic Club and Spa; Colorado Springs (CO); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

401K with match

Complimentary club membership

Discounts on products and services

Sick time pay

Flexible scheduling

Job summary

Villa Sport in Colorado Springs is seeking a proactive Member Services Leader to oversee the club's member services operations and guide a high-performing team. You will ensure five-star service at check-in, check-out, and for membership questions, while fostering a welcoming, high-end member experience.

The role offers a base hourly wage of $15.16 plus commission on sessions, with sick time, a 401(k) with up to 4% match, complimentary club membership, product/service discounts, and flexible

Qualifications

• Five-star customer service and problem-solving skills.
• Excellent communication and phone skills.
• Highly proficient computer skills; able to learn new software and systems efficiently.
• Experience leading a team and being a part of a high-performing team.
• Experience working in a fast-paced, multi-faceted, customer-facing position.
• Servant leadership mindset.
• Outgoing, friendly personality with ability to work with and serve all kinds of people.
• Self-motivated and detail-oriented.
• College degree, progress toward a college degree, or equivalent skills gained through experience.

Responsibilities

• Lead the Member Services team and manage the operations of the Member Services department.
• Ensure five-star service for entering and departing the club and for membership inquiries.

Skills

Five-star customer service

Problem-solving skills

Excellent communication

Phone skills

Proficient computer skills

Learning new software

Team leadership

Experience in fast-paced environment

Servant leadership mindset

Outgoing/customer-facing

Self-motivated

Detail-oriented

Education

College degree or progress toward one

Job description

Job Details

• Job Location: Colorado Springs, CO 80923
• Position Type: Full-Time/Part-Time
• Salary Range: $15.16 - $15.16 Base+Commission/month
• Travel Percentage: None
• Job Shift: Any
• Job Category: Fitness/Athletics

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.

If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!

Position Summary

This position leads the team of Member Service Associates and manages the operations of the Member Services department, ensuring that all Villa Sport members receive five-star service when entering and departing the club and when requesting changes to or information about their membership account.

Job Listing Detail

Villa Sport anticipates this job opportunity will close by September 1, and we have 5 positions to fill in this time. These details may change at any time based on business needs.

Compensation and Benefits Include

• $15.16 hourly, plus commission on all sessions.
• CO Sick time pay.
• 401K with dollar for dollar match up to 4%.
• Complimentary club membership.
• Discounts on club products and services.
• Flexible scheduling.

Qualifications

• Five-star customer service and problem-solving skills.
• Excellent communication and phone skills.
• Highly proficient computer skills; able to learn new software and systems efficiently.
• Experience working for a high-end, high-touch, service-oriented business is a plus.
• Experience leading a team and being a part of a high-performing team.
• Experience working in a fast-paced, multi-faceted, customer-facing position.
• Servant leadership mindset.
• Outgoing, friendly personality with ability to work with and serve all kinds of people.
• Responsible and accountable; self-motivated.
• High energy with a positive outlook.
• Detail-oriented.
• College degree, progress toward a college degree, or equivalent skills gained through experience.

For more information about Villa Sport, please visit our website at www.villasport.com.

EQUAL EMPLOYMENT OPPORTUNITY

It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.