Fitness Concierge: Member Service & Gym Care

Village Health Clubs & Spas; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Village Health Clubs & Spas in Scottsdale, AZ, is seeking a friendly, customer-focused team member to assist members in cardio and weight rooms, help them utilize our facility, and keep areas clean and organized.

You will report equipment maintenance issues, rerack weights, stock towels, and maintain a welcoming atmosphere. Evening and weekend availability may be required as part of a flexible Village culture.

Qualifications

• Basic knowledge of fitness equipment and operation of all equipment.
• Excellent customer/guest service skills.
• Knowledge of fitness rules and policies.

Responsibilities

• Attract and retain members by consistently providing excellent customer service.
• Interact with employees, members and guests in a manner aligned with Village Standards.
• Maintain the weight room, cardio room, functional training area, Kinesis area, boxing area, track and basketball court.
• Rerack weights, wipe down equipment and maintain a general organization to all areas of responsibility.
• Ensure towel racks are stocked.
• Attend to other member needs to achieve a high level of member service.
• Maintain a clean work environment and ensure equipment is put away after each training session.
• May be required to work evenings and weekends as needed.
• Required to maintain a physical presence within the Village to perform assigned duties.

Skills

Fitness knowledge

Customer service

Policy knowledge

Job description

Village Health Clubs & Spas in Scottsdale, AZ, is seeking a friendly, customer-focused team member to assist members in cardio and weight rooms, help them utilize our facility, and keep areas clean and organized.

You will report equipment maintenance issues, rerack weights, stock towels, and maintain a welcoming atmosphere. Evening and weekend availability may be required as part of a flexible Village culture.