Fitness Concierge — Member Experience & Gym Support

DC Ranch Village Health Club; Scottsdale (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

DC Ranch Village Health Club in Scottsdale, AZ is seeking a staff member to assist members in the cardio and weight rooms, help them use facilities more effectively, and maintain cleanliness across fitness areas. The role requires daily attention to equipment, towel stocking, and responsive member service.

Responsibilities include reracking weights, reporting maintenance needs, and ensuring a welcoming environment.

Qualifications

• Basic knowledge of fitness equipment and operation of all equipment.
• Excellent customer/guest service skills.
• Knowledge of fitness rules and policies.

Responsibilities

• Attract and retain members by consistently providing excellent customer service
• Maintain the weight room, cardio room, functional training area, Kinesis area, boxing area, track and basketball court
• Rerack weights, wipe down equipment and maintain a general organization to all areas of responsibility
• Ensures towel racks are stocked
• Attends to other member needs to achieve a high level of member service
• Maintains clean work environment which includes ensuring that the fitness equipment is put away after each training session, wipe down the area with gym wipes and other duties as assigned
• May be required to work evenings and weekends as needed
• Required to maintain a physical presence within the Village to perform assigned duties

Skills

Customer service

Fitness equipment knowledge

Knowledge of fitness rules/policies

Job description

DC Ranch Village Health Club in Scottsdale, AZ is seeking a staff member to assist members in the cardio and weight rooms, help them use facilities more effectively, and maintain cleanliness across fitness areas. The role requires daily attention to equipment, towel stocking, and responsive member service.

Responsibilities include reracking weights, reporting maintenance needs, and ensuring a welcoming environment.