Fitness Club Operations Lead

Crunch Fitness; Edmond (OK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free gym membership

Competitive pay

Career advancement

Job summary

Crunch Fitness - Undefeated Tribe in Edmond, OK is seeking an Assistant General Manager to support the Managing Partner with daily club operations, sales performance, member satisfaction, and facility cleanliness. You will lead a team of MSRs, Cleaning Attendants, and Kids Attendants, driving a high-care, high-performance culture.

The role requires strong leadership, coaching, and the ability to ensure 100% policy compliance, top facility standards, and effective use of Crunch tools for seamless

Qualifications

• 2 years of fitness and/or customer service-oriented management experience preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Understanding of labor control and overtime.

Responsibilities

• Assist in recruiting, hiring, and developing a high performing staff.
• Lead scheduling and labor management
• Improve member service resolution with pace and empathy

Skills

Leadership

Staff development

KPIs

Customer service

Scheduling

Communication

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Crunch tools

Job description

Crunch Fitness - Undefeated Tribe in Edmond, OK is seeking an Assistant General Manager to support the Managing Partner with daily club operations, sales performance, member satisfaction, and facility cleanliness. You will lead a team of MSRs, Cleaning Attendants, and Kids Attendants, driving a high-care, high-performance culture.

The role requires strong leadership, coaching, and the ability to ensure 100% policy compliance, top facility standards, and effective use of Crunch tools for seamless