Fitness Club Member Experience Specialist

Planet Fitness - United FP Management, LLC; Joliet (IL); On-site; USD 21,352 - 24,796; Part time

Benefits offered by this job

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Job summary

A fitness franchise in Joliet, Illinois is seeking a high energy Member Services Representative to enhance the member experience through exceptional customer service. Key responsibilities include welcoming members, assisting with membership sign-ups, and maintaining a clean club environment. Ideal candidates will have a customer service background, a passion for health and fitness, and must be reliable and punctual. Competitive hourly pay ranging from $15.50 to $18.00.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk related activities including check-ins and tours.
• Respond to member questions and concerns.

Skills

Customer service skills

Basic computer proficiency

Ability to empathize

Positive attitude

Job description

A fitness franchise in Joliet, Illinois is seeking a high energy Member Services Representative to enhance the member experience through exceptional customer service. Key responsibilities include welcoming members, assisting with membership sign-ups, and maintaining a clean club environment. Ideal candidates will have a customer service background, a passion for health and fitness, and must be reliable and punctual. Competitive hourly pay ranging from $15.50 to $18.00.