Fitness Club Front Desk & Member Concierge

CLUB4 Fitness; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

CLUB4 Fitness in Baton Rouge, LA is seeking a Front Desk Associate for a part-time shift. You will deliver friendly member service, welcome guests, and support membership sign-ups and tours of the club.

You will handle check-ins, answer phones, update member details, and maintain a clean, organized front area while escalating complex questions to management as needed.

We value punctuality, upbeat attitude and a passion for fitness, with CPR/AED certification preferred.

Qualifications

• Customer service experience preferred.
• High school diploma or GED required.
• CPR/AED certification preferred.
• Basic computer skills and willingness to learn registration software.

Responsibilities

• Greet members, guests, and prospects with friendly, professional service.
• Answer phones and assist callers with questions.
• Check members into the PEAK/ABC IGNITE system.
• Assist with new member sign-ups and tours of the club.
• Update member information and respond to inquiries promptly.
• Maintain clean and organized front desk area and assist with daily cleaning.
• Escalate concerns to Assistant Manager or Manager as needed.

Skills

Customer service

Basic computer proficiency

Punctuality

Positive attitude

Empathy

Communication skills

High school diploma

CPR/AED certification preferred

Education

High School Diploma or GED

Tools

PEAK/ABC IGNITE system

Job description

CLUB4 Fitness in Baton Rouge, LA is seeking a Front Desk Associate for a part-time shift. You will deliver friendly member service, welcome guests, and support membership sign-ups and tours of the club.

You will handle check-ins, answer phones, update member details, and maintain a clean, organized front area while escalating complex questions to management as needed.

We value punctuality, upbeat attitude and a passion for fitness, with CPR/AED certification preferred.