Fitness Club Front Desk Concierge

MURPHY CLUB 24 LLC; Murphy (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Murphy Club 24 LLC in Murphy, TX, is seeking a Front Desk Associate at CLUB4 Fitness. You will greet members and guests, handle front desk tasks, answer phones, and assist with membership sign-ups.

You will check members into the PEAK/ABC IGNITE system, provide club tours, update member information, and respond to inquiries professionally. Maintaining a clean, welcoming environment is essential.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is an absolute must.
• Exceptional customer service skills; able to interact in a positive and professional way.
• Strong listener with empathy and problem-solving.
• Diplomacy and professionalism in all interactions.
• High School diploma or GED equivalent required.
• CPR/AED certification preferred.

Responsibilities

• Greet members, prospective members, and guests with exceptional service.
• Handle all front desk activities and related tasks.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the PEAK/ABC IGNITE system.
• Assist with new membership sign-ups.
• Take prospective members on tours of the Club facility.
• Update member account information as needed.
• Respond to member questions in a timely and professional manner and escalate when needed.
• Assist in maintaining the neatness and cleanliness of the Club.
• Complete daily Club cleaning assignments.

Skills

Customer service

Computer proficiency

Fitness passion

Positive attitude

Punctuality

Excellent customer service

Active listening

Diplomacy

Communication and professionalism

High school diploma or GED

Education

High School diploma or GED

CPR / AED certification

Tools

PEAK/ABC IGNITE system

Job description

Murphy Club 24 LLC in Murphy, TX, is seeking a Front Desk Associate at CLUB4 Fitness. You will greet members and guests, handle front desk tasks, answer phones, and assist with membership sign-ups.

You will check members into the PEAK/ABC IGNITE system, provide club tours, update member information, and respond to inquiries professionally. Maintaining a clean, welcoming environment is essential.