Fitness Center Member Concierge (Part-Time)

Endeavor Health; Chicago (IL); Vor Ort; USD 23.000 - 35.000; Teilzeit

Benefits dieser Stelle

Incentive pay for select positions

Opportunity for annual increases based

Zusammenfassung

Endeavor Health is seeking a part-time Customer Service Associate for our fitness center in Chicago, IL. This role offers 20 hours per week with specific Tue 1-8pm, Fri 4:45am-12:30pm and alternating Sundays 6:15am-12pm. The position pays $17.00 to $25.50 per hour, dependent on experience.

You will greet members, verify entries, answer inquiries, process sales and memberships, and update member records in CSI software. Strong communication and a customer-first mindset are essential.

Qualifikationen

• High School Diploma is required.
• Prior customer service/desk operations experience preferred.
• Must be at least 18 years old.

Aufgaben

• Greet every member and/or guest that enters and exits the facility.
• Swipe/Enter each member or guest into the facility and verify that membership information is accurate.
• Provide general information about classes, programs, services, special promotions, and answer inquiries via telephone or in person.
• Direct inquires/questions to the appropriate person if not familiar or unable to assist.
• Be able to conduct a tour of the facility and answer general membership questions.
• Complete register sale transactions for products and services and take membership payments.
• Update basic member information including: address, email, phone and credit cards in CSI software.
• Answers high volume of incoming calls promptly, courteously, and transfers calls to appropriate personnel.

Kenntnisse

Customer service

Ausbildung

High School Diploma

Jobbeschreibung

Endeavor Health is seeking a part-time Customer Service Associate for our fitness center in Chicago, IL. This role offers 20 hours per week with specific Tue 1-8pm, Fri 4:45am-12:30pm and alternating Sundays 6:15am-12pm. The position pays $17.00 to $25.50 per hour, dependent on experience.

You will greet members, verify entries, answer inquiries, process sales and memberships, and update member records in CSI software. Strong communication and a customer-first mindset are essential.