Fitness Center Concierge — Member Experience & Cleanliness

YMCA of Greater Boston

Boston (MA)

On-site

USD 22,000 - 25,000

Part time

33 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

FREE YMCA Membership

Discount on Specialty Programs

Discounted or FREE family membership

Robust Retirement Plan up to 10%

Health, Dental, and Vision Benefit

Vacation and Sick Time

Job summary

The YMCA of Greater Boston is seeking a Fitness Center Concierge at Oak Square YMCA. You will welcome members, maintain safety and cleanliness of fitness facilities, and support the member experience with exemplary customer service.

This role emphasizes cleanliness and member care over fitness specialization, requiring flexibility to work opening, closing, and weekend shifts; CPR/AED and CORI/SORI checks are required, and the position offers comprehensive YMCA benefits.

Qualifications

Fitness floor or customer service experience.
CPR/AED certification.
CORI/SORI background check.
NCCA or similar accredited personal training certification (preferred).

Responsibilities

Welcome members and guide them to appropriate equipment while communicating expectations for usage, distancing, and cleaning.
Ensure cleaning products are stocked and high-touch areas are sanitized between sessions.
Monitor room capacity and member traffic, enforcing safety protocols.
Notify members when 10 minutes remain in a session and escalate safety concerns as needed.
Work opening, closing, and weekend shifts on a flexible schedule.