Fishing Dept Team Lead - Merchandising & Service Champion

Bass Pro, LLC; Sunset Hills (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Team Leader to manage daily department operations, guide associates, and ensure exceptional customer service in a fast-paced retail environment.

You will drive merchandising, pricing and staff development, while upholding company standards and safety policies. This role requires hands-on supervision and a focus on delivering a legendary shopping experience.

Qualifications

• Minimum requirement: High School Diploma or equivalent.
• Experience in retail sales with 2–4 years preferred and supervisory exposure.
• Ability to calculate discounts, percentages, and commissions.
• Proficient with PC-based word processing, spreadsheets, data-based management and POS.

Responsibilities

• Directs department associates on merchandising, inventory control, pricing and customer service.
• Coordinates staff scheduling, training, and performance feedback.
• Maintains plan-o-grams and executes corporate merchandising directives.
• Ensures a positive customer experience and consistent service standards.
• Coordinates events and assists with staffing and supervision of the department.

Skills

Mathematical accuracy

Report reading

Effective communication

Meeting & presentation

PC proficiency

Interpersonal skills

Education

High school diploma

Tools

POS systems

Inventory management software

Excel

Job description

Bass Pro Shops is seeking a Team Leader to manage daily department operations, guide associates, and ensure exceptional customer service in a fast-paced retail environment.

You will drive merchandising, pricing and staff development, while upholding company standards and safety policies. This role requires hands-on supervision and a focus on delivering a legendary shopping experience.