Fishing Department Team Lead — Merch & Service

Bass Pro Outdoor World; Harrisburg (Dauphin County); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Discounts on merchandise

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Outdoor World in Harrisburg region seeks an experienced Team Leader to direct department associates, drive sales, and uphold merchandising standards. You will oversee scheduling, training and daily operations to deliver a top-notch customer experience.

The role emphasizes product knowledge, event coordination, and cross-functional collaboration with store management and HR to achieve sales and service goals.

Qualifications

• Minimum high school diploma or equivalent.
• 2–4 years retail sales experience.
• Supervisory experience is a plus.

Responsibilities

• Provide daily direction to department associates.
• Prepare to-do / task lists.
• Execute merchandising directives and maintain plan-o-grams.
• Ensure pleasant and productive customer experience.
• Assist in staffing, training, and scheduling; coach and motivate staff.
• Maintain product knowledge and conduct product demos.
• Coordinate special events; ensure pricing and UPC accuracy.

Skills

Staff supervision

Customer service

Merchandising

Sales knowledge

Communication

Training & coaching

POS systems

Inventory management software

Excel

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management software

Excel

Job description

Bass Pro Outdoor World in Harrisburg region seeks an experienced Team Leader to direct department associates, drive sales, and uphold merchandising standards. You will oversee scheduling, training and daily operations to deliver a top-notch customer experience.

The role emphasizes product knowledge, event coordination, and cross-functional collaboration with store management and HR to achieve sales and service goals.