Administrative Assistant, Shared Services

State of South Carolina; Rock Hill (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation

Telecommuting options

Job summary

York Technical College, a public two-year institution, seeks an Administrative and Business Operations Support professional to assist one or more College departments with routine documents, routing, and records. The role emphasizes confidentiality and service-oriented support to ensure timely completion of tasks.

The position involves scheduling, logistics, and customer service, contributing to operations across York, Lancaster, and Chester counties.

Qualifications

• High school diploma or equivalent is required; additional education may substitute for work experience.

Responsibilities

• Assigned Administrative and Business Operations Support – performs assigned administrative and business operations functions for one or more College departments, divisions, or centralized service areas.
• Specialized Functional Support – provides focused support in assigned functional areas, including purchasing, budgeting, HR routing, scheduling, records management, or customer service.
• Records, Systems, and Process Documentation – maintains accurate records and updates applicable systems; ensures workflow continuity.
• Communication and Service Coordination – communicates with employees, students, vendors, and internal offices; provides status updates and resolves administrative matters.

Education

High school diploma or equivalent

Job description

Job Responsibilities

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

• Assigned Administrative and Business Operations Support – Performs assigned administrative and business operations functions for one or more College departments, divisions, or centralized service areas. Prepares, reviews, routes, tracks, and follows up on routine documents, forms, requests, records, and transactions. Ensures assigned work is completed accurately, timely, and in accordance with College procedures.
• Specialized Functional Support – Provides focused support in assigned functional areas based on operational need and supervisor direction. Functional assignments may include purchasing and procurement documentation, budget and expense support, front-end HR document routing, scheduling and logistics, records management, testing or program support, customer service, or other business operations processes. Maintains working knowledge of assigned processes and supports consistent service delivery within those areas.
• Records, Systems, and Process Documentation – Maintains accurate records, shared files, tracking tools, and process documentation related to assigned functions. Enters and updates information in applicable systems, monitors deadlines, follows up on incomplete information, and helps ensure continuity of workflow. Assists with documenting routine procedures to support consistency, training, and operational coverage.
• Communication and Service Coordination – Communicates with employees, students, vendors, community partners, and internal College offices regarding assigned business processes. Responds to routine inquiries, gathers needed information, provides status updates, routes requests appropriately, and supports timely resolution of administrative matters. Maintains confidentiality and provides professional, service-oriented support.

Minimum And Additional Requirements

High school diploma or equivalent and at least one year of relevant experience in administrative support, office operations, business operations, customer service, records management, or a related area. Higher education may be substituted for the required work experience.

Preferred Qualifications

Experience using financial, scheduling, student information, document management, or enterprise systems.

Benefits For State Employees

• The state of South Carolina offers eligible employees generous benefits, including health and dental insurance;
• retirement and savings plan options;
• and paid vacation and sick leave.
• Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

• Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits.
• Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

• State employees are also offered retirement plan options, including defined benefit and defined contribution plans.
• Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

• State employees may also be eligible for other benefits, including tuition assistance;
• holiday, annual and sick leave;
• and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.