Financial Aid Operations Coordinator

State of South Carolina; Rock Hill (SC); On-site; USD 42,000 - 58,000; Full time

Job summary

York Technical College is seeking a Financial Aid Operations Coordinator to coordinate and process financial aid disbursements, verify eligibility, enrollment status, and credit-hour loads to ensure accurate aid distribution from federal, state, institutional, and external programs.

The role also manages Veterans Affairs education benefits, supports Title IV and audit compliance, and works with leadership to improve procedures and maintain a student-centered aid process.

Qualifications

• Bachelor's degree or higher required.
• At least two years of professional experience in financial aid, accounting, financial services, or a related field.

Responsibilities

• Coordinate and process financial aid transmittals and related documentation to support accurate and timely disbursement of federal, state, institutional, and external aid programs.
• Administer Veterans Affairs education benefits and certifications for eligible students.
• Support compliance with federal Title IV, VA, state, and institutional requirements through audits and documentation.
• Collaborate with Associate Directors and Counseling staff to refine procedures, checklists, and internal controls.

Skills

Financial aid knowledge

Education

Bachelor's degree or higher

Job description

Job Responsibilities

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

The Financial Aid Operations Coordinator Performs The Following Functions

• Financial Aid Operations and Transmittals - coordinates and processes financial aid transmittals and related documentation to support accurate and timely disbursement of federal, state, institutional, and external aid programs. This includes reviewing eligibility, enrollment status, and credit-hour loads to ensure each disbursement aligns with regulatory, programmatic, and institutional requirements. The position conducts pre- and post-disbursement reviews of individual student financial aid files, identifies discrepancies or errors, and works with the Associate Director of Financial Aid Operations to resolve issues and prevent recurrence.
• Veteran Benefits Coordination - administers Veterans Affairs education benefits in accordance with federal law, VA guidance, and institutional policy. Processes initial and ongoing VA certifications, enrollment changes, and adjustments for eligible chapters. Monitors regulatory updates, implements procedural changes as required, maintains accurate VA records, and serves as a knowledgeable point of contact for student veterans and eligible dependents regarding enrollment status, benefit usage, and reporting requirements.
• Compliance and Audit Support - Supports compliance with federal Title IV, VA, state, and institutional requirements through routine and targeted audits of student financial aid records. Under the direction of the Associate Director of Financial Aid Operations, prepares documentation for internal and external audits, responds to audit inquiries, and collaborates with compliance-focused staff to resolve findings and strengthen internal controls. Detailed tracking and documentation practices are maintained to support transparency, accountability, and continuous improvement.
• Collaboration and Process Improvement - The Financial Aid Operations Coordinator works collaboratively with the Associate Directors Financial Aid Operations and Compliance, and Counseling staff within a shared leadership structure to support a consistent, compliant, and student-centered aid process. The position contributes to the development and refinement of procedures, checklists, and internal controls related to transmittals, VA processing, and file audits, and participates in training and cross-training to remain current on regulatory requirements.

Minimum And Additional Requirements

• A Bachelor's degree or higher
• At least two years of professional experience in financial aid, accounting, financial services, or a related field

Preferred Qualifications

Experience in higher education.

Additional Comments

Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

• Less than a twelfth grade education
• High school diploma or equivalent
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher

02

• Yes
• No

03

• Required Question