First-Shift Production & Logistics Supervisor

Jobtailor; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is hiring a logistics coordinator to serve as the first line of communication with customers and warehouse sites, coordinating resolutions for service failures and auditing daily order processes.

You will monitor errors for performance, collaborate with Inventory Control, Transportation, and warehouse teams, and oversee service provider performance to drive improvements while maintaining ISO compliance documents and training staff to standards.

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office and Windows; ability to create complex Excel formulas.
• Associate degree in Transportation or Business.
• 2 years of customer service, distribution or logistics in a manufacturing environment.
• 2 years of experience in transportation and operations.
• Availability to work extended hours, including mornings, evenings and weekends.
• Capacity to quickly learn and achieve proficiency in new software applications.
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience.
• Effective organizational and leadership skills; able to adapt to new work structures, processes or cultures.
• Ability to perform complex analyses of data, processes, policies, procedures and/or systems; capable of delivering unambiguous interpretations.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work with Inventory Control, Transportation and warehouse teams on service resolutions
• Oversee service provider performance and engage providers for service improvement
• Communicate order changes with warehouses and coordinate shipment schedules
• Maintain all department ISO compliance documents and train all personnel to the required standards, including the Director and Manager of the department

Skills

Customer Service Experience

Logistics Management

Data Analysis Skills

Microsoft Excel Proficiency

ISO Compliance Knowledge

Education

Associate Degree in Transportation

Associate Degree in Business

Tools

Microsoft Office

Windows Applications

Excel

Job description

Jobtailor is hiring a logistics coordinator to serve as the first line of communication with customers and warehouse sites, coordinating resolutions for service failures and auditing daily order processes.

You will monitor errors for performance, collaborate with Inventory Control, Transportation, and warehouse teams, and oversee service provider performance to drive improvements while maintaining ISO compliance documents and training staff to standards.