First Ring BDC

Motor Works Auto; Waite Park (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

$18–$21/hour + monthly bonus up to $0.

Medical, dental & vision — 100% paid

Up to 10 days PTO per year

401(k) with company match

Paid training

Predictable full-time schedule

Casual work environment

Career growth opportunities

Job summary

First Ring BDC in Waite Park, MN is hiring a Customer Service Representative for inbound calls and appointment scheduling. You’ll answer calls, schedule service, provide repair updates, and help customers connect with the right person. No automotive experience is required; we will train you!

Full-time schedule with paid training, great benefits, and a monthly performance bonus opportunity up to $250. Medical, dental & vision are 100% paid by the company, plus PTO and retirement options.

Qualifications

• Friendly and dependable, with strong phone skills.
• Experience in customer service is helpful but not required.
• Comfortable using a computer and scheduling tasks.

Responsibilities

• Answer inbound calls and schedule service appointments.
• Provide customers with repair updates and basic information.
• Transfer calls when needed and enter customer data accurately.
• Deliver high-quality customer service and support.

Skills

Phone communication

Scheduling

Customer service

Multitasking

Detail oriented

Computer use

Job description

NOW HIRING

Customer Service Representative Inbound Calls & Appointment Scheduling

First Ring BDC | Waite Park, MN

$18–$21/hour + Monthly Performance Bonus up to $250 | Great Benefits | No Cold Calling | Paid Training

Our Benefits

• $18–$21/hour + monthly performance bonus of up to $250
• Medical, dental & vision — 100% company paid
• Up to 10 days of PTO per year
• PTO starts accruing immediately
• 401(k) with company match after 6 months
• Paid training
• Predictable full-time schedule
• Casual work environment
• Career growth opportunities

Monthly Performance Bonus: Earn an additional up to $250 per month based on individual performance. This is an opportunity to increase your monthly earnings while providing excellent service to our customers.

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person. No automotive experience is needed. We will train you! No cold calling. Customers are calling us because they need help.

What You'll Do

• Answer inbound calls
• Schedule service appointments
• Give customers repair updates
• Answer basic questions
• Transfer calls when needed
• Enter customer information accurately
• Provide great customer service

What We're Looking For

You should be:

• Friendly and dependable
• Comfortable talking on the phone
• Organized and detail-oriented
• Comfortable using a computer
• Able to multitask
• Patient and professional
• Willing to learn

Customer service experience is helpful, but not required.

Schedule

Full-time
Monday–Friday: 6:30 AM–8:00 PM
Saturday hours may be available for those interested.

Why First Ring BDC?

We're a growing company with a friendly team, supportive leadership, paid training and great benefits. With competitive hourly pay plus the opportunity to earn up to $250 each month in performance bonuses, this is a great opportunity for someone who wants to learn, grow and build a career. If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.