Fireplace Service Technician

Newtown Fireplace Shop; Newtown (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Newtown Fireplace Shop is seeking a skilled Fireplace Service Technician to join our team in Newtown, PA. You will be the expert customers rely on to keep their fireplaces safe, efficient, and beautiful through hands-on service.

You will inspect, maintain, and repair gas, wood-burning, and electric systems, diagnose issues, install components, and ensure compliance with safety standards. A valid driver's license and customer-service skills are essential.

Qualifications

• Experience in fireplace service or related trade is preferred.
• Knowledge of gas, wood-burning, and/or electric fireplace systems.
• NFI certification is a plus.
• Valid driver's license with clean driving record.
• Strong troubleshooting and mechanical aptitude.
• Excellent customer service and communication skills.

Responsibilities

• Perform inspections, maintenance, and repairs on gas, wood-burning, and electric fireplace systems.
• Diagnose and troubleshoot fireplace and chimney issues to ensure safe operation.
• Install fireplace inserts, gas logs, and related components per manufacturer specs.
• Conduct chimney cleaning, venting inspections, and flue assessments.
• Communicate findings and service recommendations clearly to customers.
• Maintain accurate service records and complete work orders timely.
• Ensure compliance with local codes, safety standards, and manufacturer guidelines.

Skills

Troubleshooting

Customer service

Mechanical aptitude

Independent work

Schedule management

Job description

About the Role:

Newtown Fireplace Shop is looking for a skilled and dependable Fireplace Service Technician to join our team in Newtown, PA! In this hands‑on role, you'll be the expert our customers rely on to keep their fireplaces safe, efficient, and beautiful. If you love working with your hands and take pride in delivering top‑notch service, we want to hear from you.

Responsibilities:

• Perform inspections, maintenance, and repairs on gas, wood-burning, and electric fireplace systems


• Diagnose and troubleshoot fireplace and chimney issues to ensure safe and proper operation


• Install fireplace inserts, gas logs, and related components per manufacturer specifications


• Conduct chimney cleaning, venting inspections, and flue assessments


• Communicate findings and service recommendations clearly to customers


• Maintain accurate service records and complete work orders in a timely manner


• Ensure compliance with local codes, safety standards, and manufacturer guidelines

Requirements:

• Prior experience in fireplace service, HVAC, chimney sweeping, or a related trade preferred


• Knowledge of gas, wood-burning, and/or electric fireplace systems


• NFI (National Fireplace Institute) certification is a plus


• Valid driver's license with a clean driving record


• Strong troubleshooting and mechanical aptitude


• Excellent customer service and communication skills


• Ability to work independently, manage a schedule, and prioritize tasks efficiently

About Us:

Newtown Fireplace Shop has been the trusted name in fireplace sales and service in the Newtown, PA area, offering a wide selection of quality hearth products and expert craftsmanship. Our customers keep coming back because of our commitment to safety, reliability, and personalized service. We foster a supportive team environment where skilled technicians are valued, respected, and given the tools they need to succeed.