Firearms Department Lead – Retail & Compliance

Bass Pro Shops; Orlando (FL); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Orlando, FL is hiring a Firearms Team Lead. You will supervise associates in the firearms department, ensuring safety, compliance with ATF and company policies, and exceptional customer service.

Lead merchandising, staffing, training, and daily operations to meet sales goals and drive a premier shopping experience. Ideal candidates bring 2–4 years in retail sales, strong leadership and communication skills, and a commitment to safety and customer satisfaction in a high-demand

Qualifications

• High School Diploma or Equivalent required.
• 2–4 years in retail sales; supervisory experience a plus.
• Strong interpersonal and communication skills; customer-focused.

Responsibilities

• Lead firearms department daily operations, ensuring safety, compliance and customer service excellence.
• Direct and train sales staff; schedule, coach, and evaluate performance.
• Achieve department sales, GM, and inventory goals while maintaining plan-o-grams and pricing.

Skills

Leadership

Customer Service

Interpersonal Skills

Communication

Education

High School Diploma or Equivalent

Tools

POS systems

Inventory management systems

Job description

Bass Pro Shops in Orlando, FL is hiring a Firearms Team Lead. You will supervise associates in the firearms department, ensuring safety, compliance with ATF and company policies, and exceptional customer service.

Lead merchandising, staffing, training, and daily operations to meet sales goals and drive a premier shopping experience. Ideal candidates bring 2–4 years in retail sales, strong leadership and communication skills, and a commitment to safety and customer satisfaction in a high-demand