Fire Training & Learning Specialist

City of Charlotte; Charlotte (NC); On-site; CAD 102,000 - 146,000; Full time

Benefits offered by this job

Benefits package

Job summary

The City of Charlotte’s Fire Department is seeking a Fire Training Administrator to oversee the Learning and Development Program, including LMS administration, instructional design, and curricula development. You will collaborate with fire service experts to create effective training and compliance-driven curricula.

Responsibilities include administering the Workday LMS, developing instructional materials, assessing learning needs, and ensuring records meet NFPA and other standards.

Qualifications

• Bachelor’s degree in Education, Instructional Design, Organizational Development, or related field.
• 3+ years of experience in LMS administration and instructional design.
• Experience with Workday Learning or another enterprise LMS.
• Experience developing eLearning using Articulate Storyline and Adobe Creative Cloud.
• Experience using SharePoint to manage instructional resources and documentation.
• Project management experience.
• Experience in public safety, municipal government, or another regulated environment.

Responsibilities

• Plan, coordinate, deliver, and evaluate fire and EMS training and employee-development programs through classroom, practical, simulation, online, conference, and workshop formats.
• Partner with fire service subject matter experts to assess learning needs and develop or improve curricula, lesson plans, and instructional programs (LMS).
• Administer the Workday Learning Management System, including course and curriculum setup, enrollments, assignments, completion tracking, reporting, and compliance monitoring.
• Maintain accurate employee training and certification records using relevant software systems.
• Develop instructional materials, including lesson plans, participant and facilitator guides, workbooks, eLearning modules, presentations, videos, visual aids, and job aids.
• Design and evaluate assessments to measure learning outcomes and program effectiveness.
• Analyze training data and prepare reports to identify trends, monitor compliance, evaluate programs, and support leadership decisions.
• Ensure training records, curricula, and materials comply with applicable federal, state, local, North Carolina Fire and Rescue Commission, and NFPA requirements.
• Assist with policies, procedures, and best practices for organizational learning and employee development.
• Create e-learning storyboards, scripts, interactive activities, and multi-media materials.
• Perform other duties as assigned.

Skills

LMS administration

Instructional design

Workday LMS

Storyline & Adobe CC

Project management

Data reporting

Customer service

Education

Bachelor’s degree in Education, Instructional Design, Organizational Development, or related field

Tools

Articulate Storyline

Adobe Creative Cloud

SharePoint

Microsoft 365

Job description

The City of Charlotte’s Fire Department is seeking a Fire Training Administrator to oversee the Learning and Development Program, including LMS administration, instructional design, and curricula development. You will collaborate with fire service experts to create effective training and compliance-driven curricula.

Responsibilities include administering the Workday LMS, developing instructional materials, assessing learning needs, and ensuring records meet NFPA and other standards.