Fire Suppression Technician: Field Service & On-Call

jci; Grand Rapids (MI); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Job summary

Johnson Controls is seeking a skilled service technician to perform on-site service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems and Suppression Gas Systems for diverse customers. You will read blueprints, interpret schematics, and troubleshoot across multiple manufacturers in a dynamic environment.

Responsibilities include managing daily service calls, supporting customer inquiries with professionalism, and participating in an on-call rotation.

Qualifications

• 4+ years of experience in field service and repairs.
• Excellent communication and organizational skills.
• Strong customer-facing service and problem-solving abilities.
• PC skills including Microsoft Windows, Excel, Word, and Outlook.

Responsibilities

• Service and repair portable fire extinguishers, hood systems and gas suppression at client sites.
• Read blueprints, diagrams, specs and manuals to install and troubleshoot.
• Manage daily service calls and customer activity; document work.
• Participate in on-call rotation for emergency service; inspect systems.

Skills

4+ years of experience

Excellent communication

Customer facing service

PC skills (Windows, Excel, Outlook)

Tools

ANSUL certification

KiddiePyroChem certification

Job description

Johnson Controls is seeking a skilled service technician to perform on-site service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems and Suppression Gas Systems for diverse customers. You will read blueprints, interpret schematics, and troubleshoot across multiple manufacturers in a dynamic environment.

Responsibilities include managing daily service calls, supporting customer inquiries with professionalism, and participating in an on-call rotation.