Fire Suppression Service Technician – On‑Call & Customer‑Facing

jci; Houston (TX); On-site; USD 34,000 - 55,000; Full time

Job summary

Johnson Controls in Houston is seeking a skilled technician to service portable fire extinguishers, kitchen hood systems and suppression gas systems at customer sites. You will read blueprints and manuals, manage daily service calls and support customer needs with on-site expertise.

The role requires 3+ years of relevant experience, an extinguisher license, and strong communication and problem-solving skills, with an on-call rotation for emergencies. A competitive benefits package may apply.

Qualifications

• 3+ years of experience with Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems.
• Extinguisher License.
• Excellent communication and organizational skills.
• Outstanding Customer facing service and problem-solving skills.
• PC Skills including Microsoft Windows, Excel, Word, and Outlook.

Responsibilities

• Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in customer sites.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Manage daily service call, customer activity and program system products.
• Assist customers with questions and concerns in a timely and professional manner.
• Participation in an on-call rotation for Emergency Service.
• Inspections of Suppression Gas Systems based on contract requirements.
• Inspect customer systems
• Use of Smart Phone and Equipment

Skills

Communication

Organizational skills

Customer service

Problem solving

Windows

Excel

Word

Outlook

Tools

Microsoft Windows

Excel

Word

Outlook

Job description

Johnson Controls in Houston is seeking a skilled technician to service portable fire extinguishers, kitchen hood systems and suppression gas systems at customer sites. You will read blueprints and manuals, manage daily service calls and support customer needs with on-site expertise.

The role requires 3+ years of relevant experience, an extinguisher license, and strong communication and problem-solving skills, with an on-call rotation for emergencies. A competitive benefits package may apply.