Fire Sprinkler Service Technician – On‑Call Field Specialist

Johnson Controls; Grand Rapids (MI); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive starting pay

On the job paid training

Tuition reimbursement

Company vehicle (as applicable)

Health insurance

Job summary

Johnson Controls in Grand Rapids, MI is seeking a Fire Sprinkler Service Technician to service commercial, industrial, and residential sprinkler systems. You will receive calls, diagnose issues, and perform repairs while maintaining safety and high service standards.

The role requires reading blueprints, traveling to sites, lifting up to 70 lbs, and occasional weekends. NICET/backflow certifications are a plus; a valid driver’s license is required; on-call rotation included.

Qualifications

• 3-5 years of documented experience in fire sprinkler service and repair.
• Proficient with Word, Excel, Outlook and mobile apps.
• Ability to service all water-based fire protection systems.
• High School Diploma or equivalent required.
• Willing to work flexible hours including weekends.
• Maintain truck inventory; adhere to safety guidelines.
• Valid driver’s license with acceptable driving record.
• Able to perform physical labor up to 70 lbs and climb ladders.
• Must follow safety requirements and instructions.

Responsibilities

• Receive service calls from the Service Resource Center and identify equipment issues.
• Perform service and repairs on sprinkler systems in commercial, industrial and residential settings.
• Read and interpret blueprints, diagrams, specifications and manuals.
• Provide high level customer service with strong organizational skills.
• Work independently and follow troubleshooting procedures at sites.

Job description

Johnson Controls in Grand Rapids, MI is seeking a Fire Sprinkler Service Technician to service commercial, industrial, and residential sprinkler systems. You will receive calls, diagnose issues, and perform repairs while maintaining safety and high service standards.

The role requires reading blueprints, traveling to sites, lifting up to 70 lbs, and occasional weekends. NICET/backflow certifications are a plus; a valid driver’s license is required; on-call rotation included.