Fire Sprinkler Service Technician — On‑Call with Career Growth

Johnson Controls, Inc.; Grand Rapids (MI); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive starting pay

On the job paid training

Tuition reimbursement

Comprehensive benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

401(k) savings plan with company match

Life Insurance

Disability insurance

Employee Assistance Program

Wellness Program

Company Vehicle (as applicable)

Referral Bonuses

Sign-on bonus available

Job summary

Johnson Controls, Inc. in Michigan is seeking an experienced Fire Sprinkler Technician to service commercial, industrial and residential sprinkler systems across various technologies including wet, dry, pre-action, deluge and fire pumps.

You will read blueprints, diagnose issues, perform repairs, and ensure safety and high-quality customer service while working in diverse environments. This role requires 3–5 years of field experience, a valid driver’s license and a flexible schedule including

Qualifications

• 3-5 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler
• Have computer/phone skills - Word, Excel, Outlook and mobile apps and functions
• Be able to perform service work on all water-based fire protection systems
• High School Diploma or equivalent required
• Ability to work flexible hours including weekends to meet customer requirements
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer
• This role does require an on-call rotation

Responsibilities

• Receive service calls from Service Resource Center and diagnose equipment problems
• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications (wet, dry, pre-action, deluge and fire pumps)
• Read and interpret blueprints, diagrams, submittals, specifications, and manuals
• Demonstrate high level of customer service with strong organizational skills and positive attitude
• Follow prescribed troubleshooting procedures and reference manuals to diagnose and repair equipment
• Work independently when required
• Maintain safe work environment and adhere to company safety policies

Skills

Fire sprinkler service experience

Computer skills (Word, Excel, Outlook)

On-call rotation

Lift up to 70 lbs

Education

High School Diploma or equivalent

Tools

NICET certification (plus)

Backflow certification (plus)

Job description

Johnson Controls, Inc. in Michigan is seeking an experienced Fire Sprinkler Technician to service commercial, industrial and residential sprinkler systems across various technologies including wet, dry, pre-action, deluge and fire pumps.

You will read blueprints, diagnose issues, perform repairs, and ensure safety and high-quality customer service while working in diverse environments. This role requires 3–5 years of field experience, a valid driver’s license and a flexible schedule including