Fire Service Manager - Suppression & Growth Leader

Thompson Safety; Houston (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Thompson Safety is seeking a Fire Service Manager to lead the fire suppression department's operations, sales, and administration. You will provide strategic guidance, supervise and train a diverse workforce including fire technicians, and drive growth through effective partnerships.

The role requires a strong background in B2B services, leadership capabilities, and knowledge of fire protection standards. This on-site position offers opportunities to shape departmental performance and customer

Qualifications

• Bachelor’s Degree in business administration or related field (preferred).
• Professional certification in Fire Protection, extinguishers required; certifications in alarms, sprinklers, and special hazards preferred.
• 3+ years of experience in the B2B services industry.
• 1+ years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.
• Ability to focus and prioritize in a fast-paced business environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships and growth within a market.
• Maintain a valid driver’s license, auto insurance, and ability to pass a drug and background check.

Responsibilities

• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Assume full profit and loss accountability for the service department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Ensure maximum engagement and performance of service personnel in line with laws and company values.
• Ensure adherence to budget parameters, financial reports, and regulatory requirements.
• Develop and maintain strong relationships with management, customers, and service/sales staff for smooth operations.
• Build partnerships to grow the business within the industry marketplace.
• Oversee branch KPI results, coaching, managing, and leading staff.
• Perform other related duties as assigned.

Skills

Leadership

Sales strategy

Budgeting

Communication

Industry knowledge

Education

Bachelor’s degree in business administration or related field

Job description

Thompson Safety is seeking a Fire Service Manager to lead the fire suppression department's operations, sales, and administration. You will provide strategic guidance, supervise and train a diverse workforce including fire technicians, and drive growth through effective partnerships.

The role requires a strong background in B2B services, leadership capabilities, and knowledge of fire protection standards. This on-site position offers opportunities to shape departmental performance and customer