Fire & Rescue Senior Office Assistant

City-of-Hampton,-Va; Hampton (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

V3 (Virginia Values Veterans) employer

Military Spouse-Friendly employer

Benefits package

Job summary

The City of Hampton is seeking a capable administrative professional to perform a range of clerical, administrative, and technical duties under general supervision. The role may lead a small team and requires careful adherence to established procedures.

Minimum qualifications include a high school diploma or GED and at least three years of clerical experience, with proficiency in Microsoft Office and strong communication skills.

Qualifications

• High school diploma or GED is required.
• At least 3 years of clerical or administrative experience.
• May require a valid driver’s license and clean driving record.
• Background check is required prior to offer.
• Proficiency with computers and office equipment.
• Working knowledge of Microsoft Office and business arithmetic.
• Ability to learn complex computer programs and maintain records.
• Strong oral and written communication and customer service skills.
• Maintain confidentiality and exercise sound judgment.
• May need to complete a skills-based assessment.
• Ability to work with diverse populations.
• Essential personnel during emergencies may apply.

Responsibilities

• Perform complexclerical, administrative, and technical tasks under supervision.
• Prepare and maintain office support activities following procedures.
• Possibly assume lead worker responsibilities as directed.

Skills

Computer proficiency

Office terminology

English proficiency

Customer service

Oral & written communication

Attention to detail

Ability to learn complex programs

Education

High school diploma or GED

Tools

Microsoft Office

Office equipment

Job description

The purpose of this class within the organization is to perform a variety of complex/advanced clerical, administrative, and technical work involving the preparation and maintenance of office support activities, ranging from routine to complex duties. This job works under general supervision according to set procedures and may act as a lead worker.

Minimum Requirements

• Graduation from high school or successful completion of the GED.
• Requires a minimum of three (3) years of clerical or administrative experience.
• May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements

• Requires the ability to efficiently use a computer and other office equipment to complete tasks.
• Requires good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English.
• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.
• Must have effective oral and written communication and customer service skills.
• May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.
• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.
• Requires contact with other City departments, the general public, c and other agencies.
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager, which may include long hours and unusual schedules.

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Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.