Fire & Rescue Senior Office Assistant

Hampton; Hampton (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

V3 Veterans employer

Military Spouse-Friendly Employer

Tuition reimbursement

Health insurance

Retirement plan via VRS

Job summary

The City of Hampton is seeking an experienced administrative professional to perform a variety of complex clerical and technical tasks under general supervision. The role may also serve as a lead worker within the office setting.

We offer comprehensive benefits, including health plans, life insurance, pension via VRS, tuition assistance, and multiple paid holidays. The City supports veterans and military spouses and promotes a vibrant, historic waterfront community.

Qualifications

• Graduation from high school or successful completion of the GED.
• Requires a minimum of three (3) years of clerical or administrative experience.
• May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check before any offer of employment or promotion.

Responsibilities

• The role involves a variety of complex/advanced clerical, administrative, and technical work.
• Under general supervision according to set procedures, may act as a lead worker.
• Handle office support activities from routine to complex duties with attention to confidentiality.

Skills

Clerical experience

Oral communication

Written communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Function

The purpose of this class within the organization is to perform a variety of cpmplex/advanced clerical, administrative, and technical work involving the preparation and maintenance of office support activities, ranging from routine to complex duties. This job works under general supervision according to set procedures and may act as a lead worker.

Minimum Requirements

• Graduation from high school or successful completion of the GED.


• Requires a minimum of three (3) years of clerical or administrative experience.


• May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.


• Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements

• Requires the ability to efficiently use a computer and other office equipment to complete tasks.


• Requires good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English.


• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.


• Must have effective oral and written communication and customer service skills.


• May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.


• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.


• Requires contact with other City departments, the general public,c and other agencies.


• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager, which may include long hours and unusual schedules.

“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.

Benefits Overview

This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Plans


• EAP Provider: ComPsych


• OptumRx


• Delta Dental Insurance


• Anthem Blue View Vision


• FSA Reimbursement accounts


• Standard: Accident and Critical Illness


• Chubb Term Life Insurance


• Legal Resources Plan


• Virginia 529


• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA


• Employees begin accruing annual and sick leave immediately.


• Other forms of leave include: Maternity Leave, Parental Bonding Leave, Care for Sick Parent Leave, Birthday Leave, Personal day (available every quarter).

The Eleven Paid Holidays Each Year Include

• New Year's Day


• Martin Luther King, Jr. Day


• President's Day


• Memorial Day


• Juneteenth Day


• Independence Day


• Labor Day


• Veterans' Day


• Thanksgiving Day


• Christmas Day


• Employee's birthday


• The retirement plan is offered through the Virginia Retirement System (VRS1-888-827-3847) and is a defined benefit pension plan. For more information, see the VRS website.


• Group life insurance is offered through the VRS and the carrier is Securian Financial.


• Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement(1-800-669-7400). For more information, visit Mission Square.


• Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.


• Direct deposit into most banks is a convenient finance feature.


• Employees are covered for Workers' Compensation where appropriate.


• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.


• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family contact CompPysch at 1-877-327-2872 or see the Guidance Resources Website.

This Position May Require That You Possess a Valid Driver's License And Have And Maintain a Satisfactory Driving Record Based On The City Of Hampton's Criteria. Failure To Provide Your Driver's License Number Will Prevent Us From Considering Your Application. Please Confirm Your Driver's License Number By Entering It Below