Fire & Rescue Senior Office Assistant

City of Hampton; Hampton (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Excellent benefits

Tuition reimbursement

Career development

Job summary

City of Hampton is seeking a capable clerical/administrative worker to support office operations under general supervision. The role involves a variety of duties from routine to complex, with potential to act as lead worker. Strong computer skills and customer service are essential.

Requirements include a high school diploma or GED and at least three years of clerical experience. The position emphasizes accuracy, confidentiality, and the ability to work with diverse populations within a

Qualifications

• Graduation from high school or GED.
• Minimum of three years of clerical or administrative experience.
• May need a valid driver’s license and acceptable driving record.
• Must pass a background check before employment or promotion.
• Ability to efficiently use a computer and office equipment.

Responsibilities

• Perform clerical, administrative, and technical work ranging from routine to complex.
• Prepare and maintain office records and support activities.
• Follow procedures under general supervision; may act as lead worker.
• Maintain confidentiality and work with diverse populations.

Skills

Customer service

Oral and written communication

Attention to detail

Confidentiality

Leadership potential

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The purpose of this class within the organization is to perform a variety of cpmplex/advanced clerical, administrative, and technical work involving the preparation and maintenance of office support activities, ranging from routine to complex duties. This job works under general supervision according to set procedures and may act as a lead worker.

Minimum Requirements

• Graduation from high school or successful completion of the GED.
• Requires a minimum of three (3) years of clerical or administrative experience.
• May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements

• Requires the ability to efficiently use a computer and other office equipment to complete tasks.
• Requires good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English.
• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.
• Must have effective oral and written communication and customer service skills.
• May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.
• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.
• Requires contact with other City departments, the general public,c and other agencies.
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager, which may include long hours and unusual schedules.

“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene.

• Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.