Fire/Life Safety Service Lead – Field Teams

Siemens; Tempe (AZ); On-site; USD 71,000 - 109,000; Full time

Benefits offered by this job

Health benefits

Benefits overview

Job summary

Siemens in Tempe, AZ is seeking a Fire/Life Safety Service Operations Supervisor to lead our service team across hospitals, universities, and large facilities. You will coordinate Specialists and Technicians, ensure on-time delivery of service contracts, and maintain high customer satisfaction while supporting safety compliance.

You will supervise staffing, identify additional revenue opportunities, and participate in turnover from projects to service, with exposure to field operations and fleet

Qualifications

• High School Diploma or GED required.
• 1+ year of experience as a specialist or technician in commercial Fire Alarm Systems.
• Must complete NICET Level II Fire Alarm Certification within 12 months.
• Experience using Microsoft Office; excellent communication and organizational skills.
• Must be 21+ with valid driver's license; eligible for Siemens fleet vehicle program.
• Legally authorized to work in the United States without sponsorship.

Responsibilities

• Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, schedule formal training, and champion safety compliance.
• Determine technical labor loading and balance of talent to ensure proper resource coverage; schedule tasks and assist team with maintenance and paperwork.
• Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions; submit service orders and reports.

Skills

Team supervision

Communication

Organizational skills

Education

High School Diploma or GED

Associate degree

Tools

Microsoft Office

Job description

Siemens in Tempe, AZ is seeking a Fire/Life Safety Service Operations Supervisor to lead our service team across hospitals, universities, and large facilities. You will coordinate Specialists and Technicians, ensure on-time delivery of service contracts, and maintain high customer satisfaction while supporting safety compliance.

You will supervise staffing, identify additional revenue opportunities, and participate in turnover from projects to service, with exposure to field operations and fleet