Fire & Life Safety Sales Account Manager

Fire-Safety-; Assonet (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Life/AD&D

Long Term Disability

Employee Assistance Program

Paid Time Off

7 Paid Holidays and 1 floating holiday

Job summary

Fire Safety and Protection (FSP) is seeking a Sales Account Manager for Western Massachusetts, covering the greater Springfield area. The role focuses on growing existing relationships and acquiring new customers in life safety and security services.

You will manage client accounts, drive renewals and upgrades, present solutions, and coordinate with installation, service, and design teams to ensure on-time delivery and compliance. A strong track record in sales and CRM use is preferred.

Qualifications

• Bachelor’s degree in business, Marketing, Engineering, or a related field (or equivalent industry experience).
• 2+ years of experience in sales, account management, or customer service within the life safety, fire protection, or security industry preferred.
• Demonstrated success in meeting or exceeding sales targets.
• Excellent communication, negotiation, problem solving, and presentation skills.
• Proficiency with CRM tools and Microsoft Office Suite.

Responsibilities

• Build and maintain strong, long-term relationships with clients by understanding their life safety and security needs.
• Develop and execute account plans to grow the business with key clients.
• Identify new business opportunities through proactive engagement with existing, new, and dormant accounts.
• Drive inspection renewals, service agreements, and system upgrade opportunities.
• Serve as the main liaison between the client and internal teams to ensure clear communication and responsive service.
• Consistently meet or exceed sales targets and performance metrics.
• Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
• Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction and on time, within budget, and adhering to customer and regulatory requirements.

Skills

Sales experience

CRM tools

Microsoft Office

Communication skills

Negotiation

Education

Bachelor's degree in business/Marketing/Engineering or related field

Tools

CRM tools

Microsoft Office

Job description

Fire Safety and Protection (FSP) is seeking a Sales Account Manager for Western Massachusetts, covering the greater Springfield area. The role focuses on growing existing relationships and acquiring new customers in life safety and security services.

You will manage client accounts, drive renewals and upgrades, present solutions, and coordinate with installation, service, and design teams to ensure on-time delivery and compliance. A strong track record in sales and CRM use is preferred.