Fire Dispatcher — Rapid Incident Communications Pro

911 Emergency Communications; Sherborn (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Overtime pay

Job summary

911 Emergency Communications in Sherborn, MA is seeking Fire Dispatcher candidates to coordinate responses to fires, rescues, and hazardous conditions. The role emphasizes precise information handling and clear radio communication, with shifts that may include overnight hours and weekends.

Applicants should have a high school diploma or equivalent and be comfortable with computer systems, maps, and data entry.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Data entry

Maps reading

Education

High school diploma

Tools

CAD software

Radio equipment

Job description

911 Emergency Communications in Sherborn, MA is seeking Fire Dispatcher candidates to coordinate responses to fires, rescues, and hazardous conditions. The role emphasizes precise information handling and clear radio communication, with shifts that may include overnight hours and weekends.

Applicants should have a high school diploma or equivalent and be comfortable with computer systems, maps, and data entry.