Fire Dispatcher: Emergency Communications Knoxville

Emergency Telecommunicator Services; Knoxville (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Knoxville, IA is seeking Fire Dispatcher candidates to coordinate incident responses, alert resources, and maintain critical communications with responding crews.

The role requires organized handling of information and clear radio communication, with duties including monitoring channels, verifying locations, and coordinating with multiple agencies.

Qualifications

• High school diploma or GED required.
• Experience with fire dispatch or similar systems preferred.
• Strong data-entry and map-reading skills.
• Ability to work at all hours, including nights, weekends, and holidays.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Multitasking

Map reading

Education

High school diploma

Tools

Computer systems

Radio systems

Dispatch software

Job description

Emergency Telecommunicator Services in Knoxville, IA is seeking Fire Dispatcher candidates to coordinate incident responses, alert resources, and maintain critical communications with responding crews.

The role requires organized handling of information and clear radio communication, with duties including monitoring channels, verifying locations, and coordinating with multiple agencies.