Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Okoboji (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Okoboji, IA to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling and clear radio communication, with duties that may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Education

High school diploma or equivalent

Tools

Computer systems

Radio equipment

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Okoboji, IA to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling and clear radio communication, with duties that may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents.