Fire Dispatcher: Critical Incident Ops

Emergency Telecommunicator Services; Counce (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate emergency responses from Counce, TN. The role involves receiving incident details, alerting resources, and maintaining clear communication with responding crews in a high-demand environment.

Applicants should have strong data entry skills, radio communication expertise, and the ability to manage information accurately under pressure. Roles may require overnight shifts, weekends, and holidays during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio communications system

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate emergency responses from Counce, TN. The role involves receiving incident details, alerting resources, and maintaining clear communication with responding crews in a high-demand environment.

Applicants should have strong data entry skills, radio communication expertise, and the ability to manage information accurately under pressure. Roles may require overnight shifts, weekends, and holidays during major incidents.